> --------
>
> I love both, in their place, but in absence of any communication with
> the customer (eg service bar), If asked for a "Daiquiri" what you
> would get back would indicate what I thought of you from basic
> observation.
> Shaken - Someone who looks like they know what they are asking for.
> Frozen - Stupid Tourist.
I was thinking the same, that when customer ignorance becomes common enough
you start assuming that the next person who orders doesn't know what they want
and make what you think they want. I've only made the classic drink for one
customer (she liked it on the rocks in a collins glass) although she likes
them so much that she comes back and asks for me so I've made them for her a
few times.
Even when I'm thinking that they're going to end up with a rum spiked
strawberry smoothie I try to let on that that's different than what they
ordered. I might ask "Did you want that up or on the rocks?" to which I
normally get "Isn't it blended?"
"Of course it is, I'll be right back" And off I go, looking for strawberry
puree.