Message 5157 of 22774 in Behind the Bar

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> My high-turnover nightclub attitude does not apply to your classy 
> resort.

:blush:

We're no resort.  Just another bar on the water.  We're one of many, but we're 
west bank.  ;0)


> What's your preferred middle ground? Is there one that doesn't, in 
> some way slow things down or contribute to stomach ulcers? What did 
> mgt. say at this shakedown meeting? Anything actually constructive, 
> or just a bunch of "don'ts" ?

Run your ass off.  And it is not worth an ulcer.

During the meeting:  The same old stuff.  Everyone is a VIP.  Love all.  Serve 
all. (a rip off from Hard Rock)  Watch your tongue; don't be snippy; bend over 
backwards; work as a team....  Blah, blah, blah.  It was better than one I had 
to attend years back when the manager at the time was telling all of us that 
we sucked and read us a customer complaint letter.  Sweet karma as he was 
doing this, red faced, his back was to the water, while we watched a tug break 
free and was uncontrollably heading for our dock.  He was screaming, we were 
watching and this tug boat was careening toward us.  BAM!  We were too far for 
anyone to be hurt -- other than the three boards of our back dock.  Oh, this 
manager nearly pissed himself and we were all dismissed to start our shift.  
It was positively hysterical.

The gist of our recent meeting was a bit of a complaint/rant from management 
we had to endure.


> It sounds like you respect them in general, and appreciate their 
> concerns, but are they providing leadership here?

They lead by example.  Our GM was a bartender when I was a server, many years 
ago.  After that summer, he was promoted to management.  He has worked every 
position in both BOH and FOH throughout the last fifteen years.  He knows 
where the staff is coming from.  And he knows what the clientele is and can 
be.  :0)


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"Those are my principles, and if you don't like them ...
well, I have others."  -Groucho Marx