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Subject: Owner wrangling
From: Daddy-O
Posted: Sat Dec 22. 2012, 17:08 UTC
Don't know if this is the right place for this...

Our owners have been running a family restaurant for 30+ years in a small 
town. A couple years ago they decided to expand to the largest city in the 
state. That's when I came on board as the bar manager.

They have hired numerous managers w/ experience in the "big city", then not 
let them do their job of managing. Ex: schedules for 50 employees have to be 
approved by owners, as well as all requests for time off, and switching of 
shifts. As you can imagine, we've lost a lot of good people.

Though I'm bar mgr., I'm not allowed the recipe of the house margaritas. As a 
matter of fact, one of the owners said she would rather die first than give 
the recipe out.

The owners rely on family members to run most of the business, then are 
regularly screwed because those members are irresponsible. But because they're 
family, there are no repercussions.

This is the short version.

So, the question my fellow mgrs and I have is how do we get our owners to ease 
up on the reins and let us do our jobs? We don't want to take over, which is 
the impression I get from the owners. We are professionals who are trying to 
do what we feel is best for our owners. We feel the owners should be the 
ambassadors of the business, not in the trenches. I'm assuming some of you 
have had similar experiences, so I'm eager to hear how you handled it.

There is much I haven't mentioned due to time, so some of your suggestions 
won't work, the reason for which I will tell as the suggestion comes up. I say 
this to let you know I'm not a naysayer. I've thought about this a lot. But 
I'm REALLY hoping someone out there has a solution, short of quitting.

Thank you so much,

DaddyO
-- 
Docendo discimus


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