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 Message 38278 of 39187 in General Discussion
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Subject: Re: need incentives for upsells
From: Clint
Posted: Fri Apr 30. 2010, 04:08 UTC
Followup to: "need incentives for upsells"  by leisal  (Thu Apr 15. 2010, 21:16 UTC)
Cash is king.  For one month or one quarter - offer to share some of the 
increase in revenue and yes I do mean revenue not profit.  If you can track it 
give them 50% OR 25% or whatever you think is appropriate and will motivate 
them. Figure out what the profit for improved upselling for every month after 
the contest to decide what is appropriate. The increased check average should 
result in increased tips giving them continuing motivation.  At the very least 
you have taught new habits that will stay in place simply from their own 
inertia.  You reap the benefits of the upsells ever month and every quarter 
thereafter.  
 
-- 
Clint

clintpitts[at]gmail.com


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