> Do you find that customers don't really know what straightup means?
> Twice in the past week, someone has ordered a drink "Staight up."
> When it comes cold and in a chilled glass, they go what the hell is
> that? I hate to say to them are you sure you know what straightup
> means? But on the other hand, I'm sick of wasting because they don't
> know what terminology to use when ordering.
it's annoying but just another reason for you to double check.