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 Message 17969 of 22774 in Behind the Bar
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Subject: Credit card problem...
From: Mister2
Posted: Fri Jan 26. 2007, 11:13 UTC
Alright, here's the situation:

Say your credit card processing goes down partway through the night.  You have 
the ability to run the numbers locally so you can verify payment and batch 
later - but the bar runs the risk of losing money on declined cards, if there 
are any.  You also have the ability to edit CC tips, but again - they can't be 
verified with the CC processing company.

The problem lies with the CC processing company - not the bar, not the 
employees.

the question is: do you pay out those CC tips on the expectation that they'll 
go through, or do you withhold them until payment is verified?  and why?

My stance is that since the employees aren't at fault, they can't be held 
liable for system mishaps.  If the payroll computer goes down, I still expect 
a paycheck - problems can be rectified later, but my bills aren't going away 
on their own.

Any input would be appreciated, thanks.


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