> What is the proper procedure to follow if you have a problem either
> removing the cork or if the cork crumbles.
the is a thing call a cork remover availabel at restaurant supply houses
I don,t know where you are but chekc out some in your area
Could I have proceeded and decanted the bottle??
yes but pour it through a stainer or cheese cloth to remove any pieces of cork
this is probably due to improper storage so the wine may be bad . prevent this
by maining cool storage temps and storing with neck pointed down.