The Webtender
Forum and Chat

 Message 13984 of 22774 in Behind the Bar
 Share on Facebook |  Save to del.icio.us  
Subject: Re: Do you check credit card slips?
From: Magoo
Posted: Sun Jun 4. 2006, 17:40 UTC
Followup to: "Do you check credit card slips?"  by xoxosilvr  (Fri Jun 2. 2006, 02:29 UTC)
> After I hand a credit card slip to a patron to sign, they sign it, 
> and I pick it up, I usually just throw it in the tip jar without 
> looking at the slip. I do this because I feel that customers might 
> think I'm looking at the slip to see how much he tipped, and that 
> looks unprofessional. However, the bar manager that bartends with us 
> does look a the slip "to make sure that they signed the correct slip 
> (the merchant copy)", which makes sense, but I really don't want 
> people to think I'm looking at the slip to see how much the guy 
> tipped. Another bad side is, well, if I don't look at how much they 
> tip then I can't treat them accordingly (treating a patron well if 
> they happened to tip me $50 on a $20 bill, y'know ;)..not that I 
> would treat a bad tipper unprofessionally). Just curious as to what 
> you guys did with the slips.

Fair Warning on some of this advice.  A credit card slip is is written on by 
NAYONE other thatn the card holder by law viods that slip.  IN other words, IF 
you write your initails on the slip, andd IF that customers sees you do that, 
and IF they know this little piece of info, they can have issuing bank contest 
the charge, the house will have to refund the charge, and cover that tab off 
the bottom line.

I've had to refund these before for that very reason.

My advice, yourt sustomer knows what he tipped, simply look to see if he/she 
added correctly, and si=gned the slip, nad NO MATTER WHAT IS ON THERE, 
afterwards thank you guest again.

Magoo

Magoo


 Current thread (16 messages):
 Message options:
 

Buy shakers, bartending videos, bar tools and supplies in
The Webtender's BarStore.

Home · Drink Recipes · Bookstore · Barstore · Handbook · Web Index · Feedback

Copyright © The Webtender.
About | Disclaimer | Privacy policy