> This actually brings up another question I have:
>
> What happens if the customer has had one or two too many and does the
> math wrong? Say, for instance, his tab at the end of the night is
> $34. He writes $15 in the tip line, and $39 in the total - he only
> added $5, instead of $15 to the total.
>
> Do you close out the tip based on what he wrote in, or based on the
> total? I've always adhered to what was written on the tip line, but
> I've heard arguments going both ways.
Where I work, our management requires us to close out based on what is on the
total, regardless of what may be in the tip line.