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 Message 13918 of 22774 in Behind the Bar
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Subject: Re: Do you check credit card slips?
From: EnygmaOne
Posted: Fri Jun 2. 2006, 10:11 UTC
Followup to: "Re: Do you check credit card slips?"  by Mister2  (Fri Jun 2. 2006, 09:43 UTC)
> This actually brings up another question I have:
> 
> What happens if the customer has had one or two too many and does the 
> math wrong?  Say, for instance, his tab at the end of the night is 
> $34.  He writes $15 in the tip line, and $39 in the total - he only 
> added $5, instead of $15 to the total.
> 
> Do you close out the tip based on what he wrote in, or based on the 
> total?  I've always adhered to what was written on the tip line, but 
> I've heard arguments going both ways.

Where I work, our management requires us to close out based on what is on the 
total, regardless of what may be in the tip line.


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