I work in a sort of tight-ass bar where we count every bottle of beer after
every shift every night. It's in a beautiful location on the water in Florida,
so it has a laid-back type of atmosphere. But that it only a superficial
observation. Behind the scenes, it is the exact oppisite. The managers are
always watching me and the other 10 bartenders that I work with. Which, is
something that I would do myself if I were in there shoes, especially if my
quarterly bonus depending on profits and liquor costs being low. That is not
what bothers me. I am upset because during our off-season, the bar thrives on
the regulars and locals and I don't feel like I am able to show them my
appreciation by buying them a drink if I want to. I know that up north it is
customary to buy the guest their fourth beer or whatever. The guests have
actually pointed out that they don't get the appreciation at my bar because
the managers and owners are so tight. I agree with them that we should be more
gracious, but that it is not MY bar and I don't have any authority whatsoever.
Is there any way to convince the managers and owners that we should be more
thankful and giving to the guests or they WILL go somewhere else and enjoy
themselves?