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 Message 5764 of 22774 in Behind the Bar
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Subject: Re: just got fired, need to vent.
From: jason
Posted: Tue Jan 25. 2005, 03:53 UTC
Followup to: "just got fired, need to vent."  by Wroughtirony  (Mon Jan 24. 2005, 21:00 UTC)
You got screwed. The banquet manager maybe should have been fired. But you 
sound like an unfortunate victim of circumstance. We have had that kind of 
thing happen to us, we had a bar manager who had never worked in a bar before, 
and who, in all honestly, was about as worthless and apathetic as a person can 
be. So, we have this very busy night and anything that can go wrong, is. Our 
guns broke, someone called in sick, etc. So we end up with 10-15 minute lines 
and people are freaking out. Our bar manager is taking 45 minutes to get us 
canned soda (mind you, the soda is in a warehouse room about 150 feet from the 
bar). So, we have comment cards here (Air Force Club, all about the feedback) 
and we get no less than 10 cards that night about how slow the service was. 

In response, the people who complained, got comp dinners. And the bar staff 
gets their ass handed too them for being slow, by the bar manager who didn't 
really care, as he was more interested in getting off the clock and drinking 
with his friends. 

The truth is, management will always do whatever it takes to appease the 
customer, and firing someone shows "how committed to customer service they 
are".

You got screwed, plain and simple. But it sounds like you now have a great 
opportunity to find something better. 

Sorry for sharing my anecdote with you, but at least you know you're not 
alone. 
Good luck in the job hunt, you'll find something better in no time.


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