

You got screwed. The banquet manager maybe should have been fired. But you
sound like an unfortunate victim of circumstance. We have had that kind of
thing happen to us, we had a bar manager who had never worked in a bar before,
and who, in all honestly, was about as worthless and apathetic as a person can
be. So, we have this very busy night and anything that can go wrong, is. Our
guns broke, someone called in sick, etc. So we end up with 10-15 minute lines
and people are freaking out. Our bar manager is taking 45 minutes to get us
canned soda (mind you, the soda is in a warehouse room about 150 feet from the
bar). So, we have comment cards here (Air Force Club, all about the feedback)
and we get no less than 10 cards that night about how slow the service was.
In response, the people who complained, got comp dinners. And the bar staff
gets their ass handed too them for being slow, by the bar manager who didn't
really care, as he was more interested in getting off the clock and drinking
with his friends.
The truth is, management will always do whatever it takes to appease the
customer, and firing someone shows "how committed to customer service they
are".
You got screwed, plain and simple. But it sounds like you now have a great
opportunity to find something better.
Sorry for sharing my anecdote with you, but at least you know you're not
alone.
Good luck in the job hunt, you'll find something better in no time.
Current thread (11 messages):
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- just got fired, need to vent. - 2005.01.24, 21:00 - Wroughtirony
- just got fired, need to vent. - 2005.01.24, 21:12 - Willim
- Re: just got fired, need to vent. - 2005.01.24, 21:54 - Natrone
- Re: just got fired, need to vent. - 2005.01.24, 22:13 - George Courtney
- Re: just got fired, need to vent. - 2005.01.25, 01:44 - SwizzleStick
-
Re: just got fired, need to vent. - 2005.01.25, 03:53 - jason
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