

> There has been a rash of fights at my bar over the past few weeks.
> Any advice on how to stop them or avoid them completly? The police
> in my town are getting sick of it and I assume that it doesn't help
> our professional reputation. Thanks in advance, Dave NH
don't be afraid to cut someone off or bar them. i give the a break the
first time, everyone has a bad day. the second time, it's out for
30 days. on the third time, they are out at least for a year. word
spreads fast and your words will calm a situation much more effectively.
watch your heavier drinkers more closely. we have a few in here that
will hammer them and seem fine, the it's like someone threw a switch.
if you say something i.e. you're cut off, stick to it - don't be
intimidated or talked into changing your mind. good luck. janet
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